The Public Administrator's Guide to ChatGPT

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About the author

Dylan Hayden

Dr. Dylan Hayden is a seasoned public administrator with over twenty years driving innovation across government sectors.
With diverse roles spearheading policy, outreach, and performance management initiatives, Dylan has experience implementing high-impact programs to advance ethical and effective governance.
He holds a Doctorate in Public Administration from the University of Baltimore and an MPA from the University of Pennsylvania.
In The Public Administrator’s Guide to ChatGPT, Dylan provides public servants strategic guidance to integrate artificial intelligence tools like ChatGPT to enhance operations, decision-making, and service delivery. With care, he believes AI can become a force for social justice.