The Public Administrator's Guide to ChatGPT

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Artificial intelligence is reshaping organizations across sectors through human-machine collaboration. For public administrators, AI tools like ChatGPT have immense potential to enhance operations, decision-making, and service delivery. However, guidance is needed to skillfully integrate AI into public-sector contexts.

In The Public Administrator’s Guide to ChatGPT, Dr. Dylan Hayden draws on his extensive public service career to provide a strategic playbook for harnessing the power of AI. With lucid explanations and real-world examples, this handbook prepares leaders to pioneer AI as a force for good governance.

This guide unravels the AI landscape, with a focus on maximizing ChatGPT’s value for public servants. Dr. Hayden shares approaches for effective prompt engineering to direct ChatGPT efficiently. Readers will learn strategies to boost policy research, streamline communications, optimize workflows, and automate repetitive tasks.

With ethical considerations at the forefront, the book charts a thoughtful course for AI adoption. Dr. Hayden stresses transparent and equitable implementation to earn public trust. Through human oversight and mitigating algorithmic biases, he believes AI can enhance objectivity in public administration.

From federal agencies to local nonprofits, The Public Administrator’s Guide to ChatGPT empowers organizations to meet evolving needs through AI collaboration. Pragmatic use cases showcase AI applications across public entities, saving time for employees while providing more responsive, customized services.

Leaders will gain the confidence and skills needed to spearhead AI integration in their workplaces. Regardless of technical background, readers can grasp the possibilities of AI and prepare their institutions for the future. With ethical considerations guiding responsible innovation, administrators can accelerate progress through human-AI symbiosis.

The Public Administrator’s Guide to ChatGPT equips professionals to lead the responsible AI revolution in the public sector. Administrators will drive change while upholding their duty to equitably serve all citizens, shaping a more capable, creative model of governance and problem-solving.

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About the author

Dylan Hayden

Dr. Dylan Hayden is a seasoned public administrator with over twenty years driving innovation across government sectors.
With diverse roles spearheading policy, outreach, and performance management initiatives, Dylan has experience implementing high-impact programs to advance ethical and effective governance.
He holds a Doctorate in Public Administration from the University of Baltimore and an MPA from the University of Pennsylvania.
In The Public Administrator’s Guide to ChatGPT, Dylan provides public servants strategic guidance to integrate artificial intelligence tools like ChatGPT to enhance operations, decision-making, and service delivery. With care, he believes AI can become a force for social justice.