About the author

Dylan Hayden

Dr. Dylan Hayden is a seasoned public administrator with over twenty years driving innovation across government sectors.<br>With diverse roles spearheading policy, outreach, and performance management initiatives, Dylan has experience implementing high-impact programs to advance ethical and effective governance.<br>He holds a Doctorate in Public Administration from the University of Baltimore and an MPA from the University of Pennsylvania.<br>In The Public Administrator’s Guide to ChatGPT, Dylan provides public servants strategic guidance to integrate artificial intelligence tools like ChatGPT to enhance operations, decision-making, and service delivery. With care, he believes AI can become a force for social justice.