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The Song of Significance: A New Manifesto for Teams
The Song of Significance: A New Manifesto for Teams
The Song of Significance: A New Manifesto for Teams
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The Song of Significance: A New Manifesto for Teams

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A soulful re-envisioning of what work and leadership can be, from the visionary mind of renowned author and thought leader, Seth Godin

The Song of Significance is a rousing contemplation on work: why it is the way it is, why it’s gotten so bad, what all of us–especially leaders–can do to make it better.

Economic instability and the rise of remote work have left us disconnected and disengaged. Alarmed managers are responding with harsh top-down edicts, layoffs, surveillance and mandatory meetings. Workers are responding by quiet quitting and working their wage. But it doesn't have to be this way.

Through 144 provocative stanzas, legendary business author Seth Godin gets to the heart of what ails us; he shows what’s really at the root of these trends, and challenges us to do better in ways that matter.

The choice is simple. We can endure the hangover of industrial capitalism, keep treating people as disposable, and join in the AI-fueled race to the bottom. Or we come together to build a significant organization that enrolls, empowers, and trusts everyone to deliver their best work, no matter where they are.

This is a book to share with bosses and co-workers, to discuss and put to action. No matter what our role, it’s within our power to change. Because, as Godin writes, “Humans aren’t a resource. They are the point.”
LanguageEnglish
Release dateMay 30, 2023
ISBN9780593715550
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Author

Seth Godin

Seth Godin is an entrepreneur, speaker, and the bestselling author of a number of business books, including E-Marketing—the first book ever published on how to do business online—as well as Permission Marketing, This is Marketing, The Practice, and The Song of Significance.

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    Book preview

    The Song of Significance - Seth Godin

    Cover for The Song of Significance: A New Manifesto for Teams, Author, Seth GodinBook Title, The Song of Significance: A New Manifesto for Teams, Author, Seth Godin, Imprint, Portfolio

    Portfolio / Penguin

    An imprint of Penguin Random House LLC

    penguinrandomhouse.com

    Copyright © 2023 by Do You Zoom, Inc.

    Penguin Random House supports copyright. Copyright fuels creativity, encourages diverse voices, promotes free speech, and creates a vibrant culture. Thank you for buying an authorized edition of this book and for complying with copyright laws by not reproducing, scanning, or distributing any part of it in any form without permission. You are supporting writers and allowing Penguin Random House to continue to publish books for every reader.

    Library of Congress Cataloging-in-Publication Data

    Names: Godin, Seth, author.

    Title: The song of significance: a new manifesto for teams / Seth Godin.

    Description: New York: Portfolio/Penguin, [2023]

    Identifiers: LCCN 2023001871 (print) | LCCN 2023001872 (ebook) | ISBN 9780593715543 (hardcover) | ISBN 9780593715550 (ebook)

    Subjects: LCSH: Leadership. | Employee motivation. | Organizational behavior.

    Classification: LCC HD57.7 .G6323 2023 (print) | LCC HD57.7 (ebook) | DDC 658.4/092—dc23/eng/20230113

    LC record available at https://lccn.loc.gov/2023001871

    LC ebook record available at https://lccn.loc.gov/2023001872

    Cover design: Brian Lemus

    Cover image: IADA / Shutterstock

    book design by meighan cavanaugh, adapted for ebook by estelle malmed

    pid_prh_6.0_148340210_c0_r0

    Contents

    Cover

    Title Page

    Copyright

    Epigraph

    1. You Don’t Need Me to Tell You This

    2. We Can Do Work Better

    3. The Best Job You Ever Had

    Three Songs

    4. The Song of Increase

    5. The Song of Safety

    6. The Song of Significance

    Toward Significance

    7. What Do People Want?

    8. What Do Companies Need?

    9. When You See a Fork in the Road

    10. McDonald’s Is Safe

    11. The Challenge of Having It Both Ways

    12. Learning from the Edges

    13. Let’s Get Real or Let’s Not Play

    14. Kinds of Work

    15. Which Kind of Work Do We Actually Value?

    16. Significant Organizations Create an Impact

    17. Toward Better

    18. The Song of Safety (Chorus)

    19. Where Are the Leaders?

    20. Blame All the Way Down

    21. The Impartial Conversation

    22. Questions Worth Asking

    23. Before We Begin

    24. Together toward Significance

    25. A Compass before We Draw the Map

    What Happened to Management?

    26. The End of Industrialism and the Sputtering of Productivity

    27. Where Did the Productivity Go?

    28. Stakes and Trust

    29. The Race to the Bottom

    30. Prizes for Standing on the Red Dot

    31. Searching for an Even Better Stopwatch

    32. The Half-Life of a Great Organization

    33. Return on Assets

    34. The Free-Market Exchange of Labor

    35. Kinko and Sleepy

    This Time, with Meaning

    36. When We Sing the Song Together

    37. Loose/Tight Properties

    38. Carpets Are a Dirty Business

    39. Compliance and Change

    40. Trick or Treat

    41. The Problem with Human Resources

    42. Two Years That Changed the World

    43. Simplified into Jerks

    44. How Do I Get People to Do What I Want?

    45. Opening the Door to Possibility

    46. The Generous Audacity of Significance

    47. Searching for Kokoro

    48. Washing a Car Is Significant If You Do It Right

    49. Focusing on the Extreme User

    50. Beware False Proxies

    51. Becoming Resilient

    52. Fear Is Easy

    53. Impacts on the Future

    54. Labor, Work, and Action

    55. Relocating the Center

    56. Go Back and Get It

    57. Creating the Conditions

    58. The Opportunity to Contribute

    59. What People Want

    60. Innovation Is a Form of Resilience

    61. The Places In Between

    62. And We Linger

    63. Golf or Surfing?

    64. Beware the Trickster

    65. The Lintel and the Limen

    66. Significant Work Is Project Work

    67. The Work to Be Done

    68. Kathrin Jansen Saved the World

    69. My Stomach Doesn’t Know That My Pocket Is Empty

    70. James Daunt Saved the Bookstore

    71. Where Does the Water Go?

    72. Filling In the Blanks

    The Commitments

    73. The New Way of Work Is Mutual

    74. The Significance Commitments

    75. We’re Here to Make Change Happen

    76. We Are Acting with Intention

    77. Dignity Is Worth Investing In

    78. Tension Is Not the Same as Stress

    79. Mistakes Are the Way Forward

    AN ASIDE ABOUT THE SCOUT BEES

    80. Take Responsibility, Give Credit

    81. Criticize the Work, Not the Worker

    82. Turnover Is Okay

    83. Mutual Respect Is Expected

    84. Get to vs. Have to

    85. Standards Instead of Obedience

    86. Do the Reading

    87. Show Your Work

    88. Make It Better

    89. Celebrate Real Skills

    Let’s Get Real: New Skills for a New Way of Work

    90. Real Skills Are a Way Forward

    91. What Can We Teach?

    92. Work to Be Done

    93. The Power of a Confident Coach

    94. Harry Brighouse Is Calling on You

    95. Autocratic Bullying Is Not Enrollment

    96. Leadership and Dissent

    97. Professionals Say No

    98. The Risk of Listening

    99. Clarity and the Words Unsaid

    100. Aunt Helen Was Tough

    What We Make and How We Talk About It

    101. What We Produce Is Change

    102. You Can’t Make Me Stop Caring

    103. The Federation

    104. The Challenges of the Journey (Starting and Stopping)

    105. Hurt People Hurt People

    106. How Am I Doing?

    107. Thin-Slicing

    108. What Time Does the Gym Open?

    109. Work Worth Doing

    110. A Word List

    Pathfinding

    111. Don’t Bring a Stopwatch to a Poetry Slam

    112. Who Decides What’s Next?

    113. If We Make Decisions . . .

    114. Pivots and New Paths

    Meetings Are a Symptom

    115. Meetings Are a Problem and a Symptom

    116. Before the Digital Age, We Came Together In Person

    117. Zoom, Wasted

    118. Honeybee Democracy

    119. A Week without Meetings

    120. What Are Meetings For?

    121. A Significant Meeting Is Different

    122. Toward a Zoom Agreement

    123. The Modern Meetings Challenge

    Creating a Significant Organization

    124. Mileposts on the Road to Significance

    125. Important Organizations Make Change Happen

    126. Humans Are Not a Resource

    127. Management Is Not the Same as Leadership

    128. Enrollment Is More Powerful Than Coercion

    129. Culture Can Amplify Enrollment

    130. Seek Out Useful Impostors

    131. Leaders Create the Conditions for Culture

    132. Page 19 Opens the Door

    133. It’s the Work, Not the Worker

    134. Embrace Uncertainty

    135. Seek Out the Benefit of the Doubt

    136. Withhold Definition

    137. Avoid False Proxies

    138. Rigorous Standards

    139. Scale Is Not the Point

    140. Hiring Is Not Dating

    141. Find Positive Uses of Tension

    The Broomstick

    142. Management vs. Leadership

    143. Perhaps the Yellow Brick Road Is the Point

    144. The Wonder of the Swarm

    Acknowledged

    Appendix

    About the Author

    _148340210_

    When you dance on the edge of infinity,

    there’s always enough . . .

    because you aren’t taking opportunity

    from anyone else, you’re creating it.

    1. You Don’t Need Me to Tell You This

    If you’ve been paying any attention at all, you already know: work isn’t working.

    If you’re a boss, you’re probably frustrated, confused, and under a lot of pressure. You see missed opportunities and broken promises.

    And if you’re working for a boss, my guess is that you’re feeling the very same thing.

    The problem lies with us.

    It’s due to decisions we unknowingly made years ago, to the indoctrination we force on each other, and to our terrible reflex to double down when things get hard. We’re getting better and better at making it worse.

    This is a short book about a fork in the road, about a decision we all get to make. Each of us can show up in our own way, but the choice is the same: to lead, to create work that matters, and to find the magic that happens when we are lucky enough to cocreate with people who care.

    We can do well and do better at the same time. In fact, it’s the only useful way forward. We can create the best job someone ever had, the best experience any customer can imagine—and build organizations that are regenerative, resilient, and powerful.

    We’ve lived with the grind for so long that it’s easy to imagine that we’re stuck with it, but better is within our reach.

    2. We Can Do Work Better

    We’re letting our employees and bosses down. They’re letting us down too.

    They need more from us, and we need more from this job.

    We go to work with dreams and energy and drive but leave each day a bit more depleted. We bring trust and enthusiasm, but it feels wasted.

    Our team can do better. Our effort can matter. If we want to do work better, we’ll need to understand what’s possible. Let’s get real. We can choose to lead.

    3. The Best Job You Ever Had

    What would today be like if you could honestly describe your job that way? And what if all your coworkers felt the same way? Imagine being an investor, a customer, a participant in that sort of organization.

    I asked ten thousand people in ninety countries to describe the conditions at the best job they ever had. Here are the characteristics they chose most often:

    The top four items (people could choose more than one answer) overwhelmingly came out ahead:

    I surprised myself with what I could accomplish

    I could work independently

    The team built something important

    People treated me with respect

    Nothing else compares.

    Yes, we need to make a living.

    But how do we make a life?

    It might not be simply about the money.

    When the world is in turmoil, when our health is at risk and the future seems murky, perhaps paychecks and productivity simply aren’t enough.

    Perhaps we can’t manage our way into the future.

    What if we created the best job someone ever had?

    What if we built an organization people would genuinely miss if it were gone?

    How much better would our work be if we could simply talk about the work without hesitation?

    What if the work we did made things better?

    Mozart, not Muzak.

    Three Songs

    If you’re not drowning,

    you’re a lifeguard.

    4. The Song of Increase

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