About this ebook
With honesty and insight, author Lisa Liberatore offers readers a fresh perspective on problem solving and shares valuable lessons she's learned while in pursuit of her personal and professional goals.
With Power of Transparency as your guide, you'll learn how to successfully navigate life's obstacles and stay on course, even if your manager quits (and you're 34 weeks pregnant!), or when a dramatic shift in your personal life puts all you've accomplished at risk.
Lisa shares her proven strategies for using transparency in her communications as a tool for self empowerment and fulfillment, including:
•How to find clarity when your personal and professional lives become blurred
•How to manage expectations – your own and others'
•How to stay focused on your initial vision (especially when times get tough)
Other topics include tips for increasing your networking prowess, making meaningful mentor connections and the importance of establishing solid core operating principles.
Reading Power of Transparency is like having your best friend and a top-notch business coach right beside you, cheering you on. With Lisa's help, you'll be on your way to making life and work, work for you!
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Book preview
Power of Transparency - Lisa Liberatore
Timeline
2007 - Baxter Tea Company was founded
2010 - Baxter Tea Company opens a retail location
2011 - Lisa’s Legit Burritos was founded
2012 - Baxter Tea Company is sold (a week before Dorian was born)
2012 - Dorian is born
2013 - 2nd Lisa’s Legit Burritos location opens
2014 - Ian leaves
2014 - Participate in Top Gun and create a licensing agreement
2016 - Opened CoVort, Bangor’s 1st coworking space
2017 - Sold home in Gardiner and purchased a duplex in Brewer; Created and implemented a female focused cohort for Scratchpad Accelerator
2018 - University of Maine’s Graduate Commencement speaker; Became a notary and married my sister
2019 - Purchased multiple investment properties; Ran Scratchpad Accelerator with another cohort; Added a Managing Partner to the CoVort team.
Transparency in Hiring
Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.
Jack Welch, Former CEO of GE
When I was 34 weeks pregnant, my restaurant manager gave notice. A mother herself, Ann knew firsthand the demands of raising young children and running her own small business. She’d spent the previous eight months trying to help me understand the complexities of being a business owner and a new mom. She knew it was not as pure and idealistic as I imagined, and she did her best to help prepare me for a new reality.
I’d initially hired Ann based on a friend’s recommendation, and boy, was I lucky to find her! Her cheerful personality and easy ability to connect with people made everyone feel welcome. She was a fantastic representation of the brand I was working to build, and I knew replacing her wouldn’t be easy. She had been with Lisa’s Legit Burritos (LLB) since it’s earliest days and had made invaluable contributions to the business. She helped shape systems still in place, and her sense of ownership and belonging was strong. I’d learned a lot from watching her engage with people. She was a true community builder.
Ann cried when she shared she had accepted a position with full benefits and vacation time. She loved LLB, and with only two weeks to replace her, she knew I was screwed!
When the crap hits the fan — stop, breathe,
and identify the three things you need most.
The news of Ann leaving combined with the smell of chicken cooking made me run to the bathroom. I felt annoyed, resentful, and guilty for feeling that way. Mine was not a planned pregnancy, nor was I excited to be pregnant. I’d worked hard to achieve my educational and professional goals, and I’d spent some time in the child development field. I was aware many couples try for a long time to have a baby, but for me, the timing felt completely wrong.
While I knew that the standard process for filling a managerial position usually takes about six weeks from the job posting to completion of training, I didn’t have that much time. My baby was almost due. I had to fast track the process by focusing on my top three criteria for the position. I needed someone reliable, independent and whose personality and style fit my brand. Mine wasn’t just another quick serve restaurant. LLB was a place where we greeted customers by name and started orders when we saw our regulars parking their cars.
Cast a wide net.
In the past, when something like this happened, I would just jump in and carry every shift — open until close — until I figured things out. But I was about to have a baby, and that was not going to work. I felt scared and desperate. I posted on Facebook that LLB was hiring. With adrenaline rushing and hormones raging, I added MUST be available NIGHTS AND WEEKENDS. If you aren’t, please don’t bother applying. I am 34 weeks pregnant and need to hire someone ASAP.
As soon as I hit ‘Post,’ I realized I’d probably broken all kinds of human resources rules with my language, but the world needed to know I was serious about bringing on someone who was dedicated and who could appreciate the daunting task ahead of me. I was preparing to juggle a newborn and business still in its toddler years. During this time, I was most afraid that my baby boy would arrive before I could train a new manager.
I was confident I could find someone to be a warm body.
But could I find someone with the ability to operate truly independently while I was laying in a hospital bed? This concern was a major