Working Wounded - Limiting Employee Turnover through Management of Stress Associated with Critical Incidents among 911 Emergency Dispatchers

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About the author

Susan M. Klarich, Ph.D.

Susan M. Klarich, Ph.D. is an author, educator, coach and a strategic change management consultant. Finally, retired from a 30-year career in law enforcement Dr. Klarich is free to pursue her passion for writing. Most notably, her stories have been published in The Perch, Spectrum anthologies 2022 and 2023, and Short Edition – the Short Story dispensary. In addition she has written a children’s book called The Monster Under My Bed. Libraries are her favorite establishments.