Jyotsna Pai is a PMP®, CSM®, and SAFe® certified Digital Delivery Leader and the author of PMP Mindset Decoded. With over a decade of experience leading cross-functional teams in enterprise and government sectors, Jyotsna specialises in removing the friction from digital solutions—improving delivery velocity and scaling high-performing cultures with a focus on measurable outcomes.

​​​​​​​ Beyond the corporate boardroom, Jyotsna is the founder of Java Sunrise Coffee, an innovative eCommerce platform that merges her passion for technology with a commitment to global impact. By implementing advanced automated workflows and AI-driven customer engagement, she has built a brand that prioritises both efficiency and ethics. For every sale made, Java Sunrise Coffee contributes to charity initiatives addressing climate change, reflecting Jyotsna's belief that digital excellence should drive meaningful world change.

​​​​​​​ On a personal note, Jyotsna is a devoted mother who finds her greatest inspiration in her family - her husband and 2 children and her beloved pet dog. A lifelong artist, she is a also trained in Indian Classical dance, finding a unique harmony between the disciplined rhythm of the stage and the agile frameworks of the tech world. Based in Brisbane, Australia, she is dedicated to fostering a legacy of leadership that values both technical precision and a human heart.