'Scrimshaw Travel is allowed to make last minute amendments to your trip without incurring any penalties, or reducing the price of your holiday in any way, as stated in the small print of the brochure, which no one ever reads.'

That's what Shauna, the acerbic courier tells Derek Noble on day one of the so-called luxury coach holiday he's booked himself onto, when she arrives on a clapped-out coach with a driver at the wheel who Derek believes might be partially-sighted.

After an eventful journey down to rural Tenhamshire, Derek and his fellow passengers arrive at a rather rundown guest house, owned by the neurotic Mrs Goddard whose staff need either some happy pills, a leg-over, or directions to the nearest retirement home.

Thank goodness for Angela, the only member of the group preventing Derek from making a run for home.  She makes the holiday bearable as they move from one humorously, ill-fated excursion to another across the week.

But perhaps there's more to the other colourful characters on this trip than meets the eye.  Amid such events as a boat tour with a pornographic commentary, a ferocious board game evening, and the group's eviction from an amusement arcade, secrets and stories are revealed and Derek soon realises that, life for him after this coach trip, will never be the same again.