Eugenia Brumm is a recently retired professional business woman and author of The Dysfunctional Organization. Eugenia is often heard saying: “I’m the kind of doctor that doesn’t do anybody any good.” – referring to her Ph.D., even though she has been acknowledged in her professional career with numerous awards. Her earlier works focused entirely on her chosen profession – Records and Information Management – and should be read only if one is experiencing insomnia. Her academic credentials, that include two Master’s degrees, bear no relevance to this current work. Eugenia is second-generation Polish, born and raised in Jersey City, NJ, and currently lives in Massachusetts near her adult daughter and precious grandson. She enjoys life that is fortified by wine and chocolate.