Customer Care Do's and Don'ts...Stories that Engage the Heart

See more by Joyce M C Nyabongo

Available at Select Retailers

About the author

Joyce M C Nyabongo

Through myriads of seminars in life-skills, customer satisfaction and service management, Joy Nyabongo has impacted many lives of professionals, in both private and public sector; and, members of the community from all walks of life.

Her seminars combine practical life issues, with state-of-the art technical skills for customer satisfaction, making her approach very simple to comprehend; thence empowering participants with knowledge and skills for delivering excellent services at home, work and in the community.

Joy holds a Masters degree in Economics amongst other qualifications, and has worked in several international and national organizations in managerial capacities.  She is the director of Service Excellence Ltd.; and has founded ‘Peoples of Excellence’ network which brings together ‘Men’ and ‘Women’ of excellence globally.

Contact:, +255 754 295977