Flora Delaney is a former retail merchandising executive and retail consultant As president of Delaney Consulting, she travels the world to help retailers and their vendors delight shoppers. Her books explore how to reinvent the customer experience to create loyal shoppers and improve profitability. Flora’s optimism, easy-to-understand approach and humor energizes senior managers, business owners and casual staff members to make changes to improve their store. <br><br>A popular speaker at events, reach out to Flora through Linked in to inquire about opportunities to include her in your upcoming event.
